Meta announced that Muse Voice, the feature allowing users to place calls and conduct video chats with the company’s consumer AI agent Muse, is now available to everyone in the United States. The company made the announcement on Thursday.
What’s new and how it works
The video chat capability was first shown at Meta’s Connect developer conference in September. It relies on new AI models called Muse Realtime Avatar and Muse Realtime Voice, which drive the digital avatar and enable real-time voice and facial expression behavior.
Instead of a plain voice-only assistant, Muse appears as an animated avatar — nicknamed “Jolly” — which users can customize to look more like a person, an animal, or another character. Meta says that presenting Muse in an anthropomorphized form can help users feel a stronger connection to the agent, a bond that may deepen as people engage in live conversations.
Expressions, gestures and a demo
Meta says the avatar will employ “subtle expressions and gestures” that match the tone of the conversation while it speaks. The rollout was announced in a blog post and on X by Alexandr Wang, Meta’s chief AI officer, who shared a demo video of his Muse in action. In the clip Wang joked about his habit of posting memes on X and mentioned this might have caused trouble with his boss; his Muse, shown as a fluffy white dog, suggested adding disclaimers to memes that could be misconstrued as Meta endorsements.
Platforms and upcoming hardware
According to Meta, the real-time conversations are supported today on mobile, web and Mac, with plans to bring the feature to its AI Glasses and to an upcoming “Muse Charm” hardware device. The company also plans to launch a Tamagotchi-like wearable for Muse before year-end; that device will display the digital avatar on a small screen so users can talk to the agent and have it reply or carry out tasks.
Why this matters
The move represents a shift from text- and voice-only AI interactions toward a visual, customizable, and live conversational experience. That could reshape user expectations for digital assistants and open new everyday uses for personal AI agents.
Quick facts
- First shown: Meta Connect, September
- Core technologies: Muse Realtime Avatar, Muse Realtime Voice
- Availability: everyone in the United States (announced Thursday)
- Supported platforms: mobile, web, Mac; coming later to AI Glasses and Muse Charm
- Related hardware: planned Tamagotchi-like wearable before year-end
