On Thursday, Google announced that its Google Maps feature Ask Maps is being upgraded with multiple agentic capabilities: users will be able to order food, book hotels, and find event tickets through the tool. Google is also integrating Personal Intelligence, which allows Ask Maps to personalize responses by drawing on information from a user’s Gmail and Google Calendar.
What the new agentic features do
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Food ordering: Users can open Ask Maps within Google Maps and ask natural‑language queries such as “Where can I order vegan avocado toast and an oat milk latte near home?” The tool will surface nearby restaurants that match the request. After selecting a restaurant, users can tap an “Order online” option to place an order via supported platforms including Square, Toast, or Uber Eats. Ask Maps will add items to a cart; users can add more items and complete payment on the partner platform.
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Hotel search and booking: Users can give detailed requests like, “For next weekend’s conference in downtown Miami, find me a decently priced, top‑rated hotel with an artsy vibe within walking distance from a gym and restaurants.” Ask Maps will compare prices and check availability, then present options. When a suitable option is found, users can click through to the partner’s website to make a booking.
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Event tickets: Users can ask questions such as “What are some comedy shows or live music this evening near work?” and receive a list of options with links to buy tickets.
These agentic features are initially rolling out to users in the United States.
Personal Intelligence and conversation memory
With Personal Intelligence, Ask Maps can provide personalized answers about upcoming flights, dinner reservations, hotels and more by pulling relevant information from a user’s emails and calendar entries. Example queries include: “What time will I land in Vancouver on my upcoming flight?” or “Can you recommend where to eat and what to do near my hotel?”
Personal Intelligence is turned off by default.
Ask Maps will also remember prior conversations so users can continue planning without starting from scratch. For example, a user can ask, “What activities had you suggested for my trip to Seattle?” and resume the previously started planning.
Live transit widget
Google is adding a live transit widget inside Ask Maps that updates delays and conditions in real time, helping users monitor changes to transit service as they happen.
Rollout details
Agentic capabilities for food ordering, hotel and ticket searches are beginning in the U.S. Personal Intelligence and the live transit widget are being rolled out to all markets where Ask Maps is available.
Why this matters
These updates mark an effort to move Google Maps beyond navigation toward a more proactive assistant capable of completing real‑world tasks. By integrating with Google services (Gmail and Google Calendar) and partner platforms, Ask Maps aims to streamline tasks from ordering food to planning travel, while keeping personalization opt‑in by default.
