OpenAI introduced the OpenAI Presence service, which enables companies to deploy reliable voice and chat agents for customer and internal workflows; the agents can connect to systems, perform approved actions, escalate requests to humans, and learn over time. The service is available with limited general access for eligible enterprise customers.
OpenAI Presence: corporate voice and chat agents available with limited access
OpenAI introduced the OpenAI Presence service, which enables companies to deploy reliable voice and chat agents for customer and internal workflows; the agents can connect to systems, perform approved actions, escalate requests to humans, and learn over time.



