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Uber rolls out ChatGPT Work to over 30,000 employees in partnership with OpenAI

Uber has begun a company-wide rollout of ChatGPT Work, expanding from a 1,000-person pilot to make the agent available to more than 30,000 employees.

Uber rolls out ChatGPT Work to over 30,000 employees in partnership with OpenAI

Uber announced that it is rolling out ChatGPT Work across the company, making the agent available to more than 30,000 employees worldwide, starting today. The expansion follows an initial pilot involving 1,000 employees.

What ChatGPT Work will do at Uber

ChatGPT Work is an agentic platform designed to take on complex, multi-step tasks and deliver finished outputs. At Uber, the agent will integrate with commonly used tools including Google Drive, Gmail, Google Calendar and Slack, allowing employees to research information, prepare meeting briefs, assemble presentations, analyze data and complete workflows that span multiple applications.

Models and multimodal features

The rollout gives Uber access to OpenAI’s portfolio of frontier models. Uber will use GPT‑6.1 Sol as the default capability within ChatGPT Work, aiming to balance leading-edge performance with cost efficiency. OpenAI’s multimodal capabilities, such as voice and image generation, will also be available so teams can select the models and tools appropriate for different tasks.

Training, approved integrations and developer tools

Uber will support the rollout with its internal AI skills library, approved integrations and dedicated employee training to help teams in operations, finance, marketing and product adopt the technology. Uber’s developers and software engineering teams will continue to use Codex to accelerate software development and streamline coding workflows.

Strategic context

This company-wide deployment represents the next step in Uber’s broader AI strategy and deepening collaboration with OpenAI. The two companies said they plan to share further insights on adoption, use cases and measurable outcomes as the rollout progresses.